process automation

Process Automation with DocuWare

Process Automation

The move towards hybrid workplaces means keeping employees engaged and productive by automating manual processes and providing seamless user experiences. 
Time wasted retrieving documents and errors made inputting data lead to big losses in business performance and employee motivation. 
End-to-end automation for your business 
Ricoh’s Process Automation Solutions move your business towards increased accuracy, faster approvals, informed decision-making, and better response times – no matter where your people work. 
  • Improve customer experience
  • Accelerate digital transformation
  • Optimise business processes
  • Boost productivity and employee satisfaction
  • Ease the compliance burden
  • Reduce printing, postal and document management costs

Access the best physical and digital solutions 
With more than 80 years of expertise in managing our customers’ most critical documents and workflows, we offer access to the best physical and digital solutions.

Through our extensive network of Global Shared Service Centres and market-leading strategic partnerships, we can provide you with a high level of standardisation via single ownership and administration.


Digital Document Management


Speed up business processes and create efficiencies

Manual, business-critical processes can lead to employee frustration, customer dissatisfaction and non-compliance. It also takes time and resources to manage documents and workflows across a widespread workforce. 
Our Workflow Management Applications enable automated processes, helping your staff work faster, smarter and more cost-effectively while reducing human error and increasing transparency. 
DocuWare document management software 
We offer a range of solutions, including our flagship solution, DocuWare, alongside consulting services designed to help you increase business efficiency.
  1. Streamline business processes
  2. Increase employee productivity
  3. Improve reporting, compliance and control
  4. Drive business efficiency
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Scanning & Archiving


Remove the risks of storing physical paper

Storing documents like invoices, contracts, agreements and orders in the analogue world requires real estate, time and patience. Often, these documents are subject to legal and compliance rules that are difficult to adhere to offline. Retrieval is tough and your documents are at risk of damage, loss and leakage.

Tailored software and archiving services 
Our Digital Archiving Solutions protect your business against the risks of storing paper documents. Leveraging our expertise and market-leading partner solutions, we deliver tailored software and archiving services compatible with your preferred hardware.
  • Create secure, compliant storage
  • Make document search and retrieval easier
  • Reduce storage space and related capital expenditure
  • Drive the paperless office and digital transformation
  • Feel confident in data backup and recovery, should disaster strike
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Inbound Mail


Increase mail control and efficiency

Manual mail distribution is a recurring, time-consuming process. Paper-based processes are inefficient – mail bags must be distributed, while inputting inbound mail data into business systems comes with high labour costs, as well as reporting, tracking and security challenges. 
Achieve an efficient, traceable mail workflow 
We can help cut operating costs and enable faster, more accurate and reliable delivery with our Digital Mailroom Solutions. Mail is scanned at the point of arrival and digitally distributed between recipients, providing a secure, traceable and fully-auditable mail workflow.
  • Reduce mailroom labour compared with a traditional mailroom
  • Increase speed of mail delivery and business processes
  • Mitigate risks caused by resource or capacity issues
  • Reduce forward post costs
  • Improve GDPR compliance processes
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