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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

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Information Management and Business Intelligence

Your data and information tell a story, every spreadsheet cell, document or transaction reveals something about your organisation’s past and present. With the right tools to make sense of data, interrogate it and get the answers you need from it, it’s powerful enough to shape the future. Ricoh's specialists help organisations translate their data and information into actionable insights that drive real business outcomes. We make connections across your company documents, data and people, joining the dots to create smarter organisations. The result is a clear direction, which helps you make informed decisions today and identify what you need to drive your business forward into a profitable, competitive and productive future.

Key features & benefits

Analytics
Analytics drive insight and fuel innovation, enabling organisations to leverage the intrinsic value of all of their data. Our business insights and analytics capabilities include a full range of services, from strategy through deployment, focused on data and analytics, IoT, cloud, mobility and technology convergence.

Data Capture  
Connected devices, technology and assets promise to pay big dividends, but how do you maximise the potential to reap the benefits?  Capturing, processing and integrating new data sources in the right way to get the most from them can be challenging for organisations. We connect devices and other assets, capturing the diverse, voluminous and lucrative data they generate to transform it into insight.

Integration  
Too often businesses suffer from data silo’s. Systems such as ERP, CRM, Service Management and HR solutions cannot communicate with one another to enable agile processes and clear lines of communication. We use multiple techniques and technologies to ensure we can address unique and diverse business challenges, connecting the dots, so you can get the insight you need.

Data Visualisation 
Getting your people to interact and engage with the reports you distribute across your organisation is key to the successful implementation of any data strategy. Your people need to quickly make sense of the information and translate it into high impact, profitable decisions for your business. RICOH has a wealth of expertise in design, UX and UI to build engaging, eye-catching and practical reporting and application solutions to ensure insight is integral to the way your people work. 

Data Platform  
Experts in Data Platform consultancy, design and implementation, we ensure that the hub of your data culture is providing your business with the performance and scalability it needs to get the most from your data, information and people.

Collaboration and Portals 
People and knowledge are the core of innovation, so you need solutions that help get the best from them. Our collaboration and productivity developers work with best in industry technologies to create solutions that support your people to share knowledge, stay connected and control the flow of information across your business.

Data and Information Governance  
In the modern, digital age data and information governance measures have never been so critical, with the emergence of new cyber security threats and compliance measures such as GDPR. Our Information Architecture and Governance consultancy helps businesses develop a robust and accurate framework for data and information management, designed for your unique business requirements and people.

Application Development  
Ricoh have an extensive portfolio of application development services, whether you’re looking to discover new ways of working or if you’re legacy application estate is holding your business back, we have the breadth of skills, spanning custom application development through to integration to help you get more from your people, processes and customer engagements.

Related case studies

  • Lantra

    Lantra

    Ricoh IT drives up collaboration, productivity, efficiency for UK training and accreditation provider