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Over half of SME leaders say they’ll be out of business by 2023 without new technology

  -   52% fear for the future of their companies  
  -   The majority of European SME leaders are actively focusing on business agility in 2018  
  -   51% of respondents are introducing new technology to respond faster to trends and opportunities 
  -   The research, commissioned by Ricoh Europe and carried out by Censuswide, polled 1,608 SME leaders across Europe, including Ireland

Ricoh, Dublin, 16th February 2018 – According to a new study commissioned by Ricoh Europe, which involved 1,608 SME leaders including Ireland, over half of European SME leaders (52%) say that their business will fall within five years if they do not introduce new workplace technology.

SME leaders clearly prioritise technology that addresses core employee needs, with almost three quarters (72%) believing automation will have the most positive impact on their organisation. It was followed closely by data analytics (64%), document management (62%) and video conferencing (56%).

With productivity and innovation considered critical factors for business success, 70% of those asked put technology at the heart of their business’ ability to not only survive but thrive in an increasingly competitive marketplace.

It is not surprising that the overwhelming majority (86%) of decision-makers hoping to take advantage of a digitally-empowered workplace are actively focusing on improving business agility in 2018. In fact, half of the respondents (51%) are specifically introducing new technology to respond faster to trends and opportunities.

Speaking about the findings, Chas Moloney, Director, Ricoh Ireland and UK, said: “It is evident that there is a strong link between increased output and a digitally enabled workplace. Due to the ever-changing nature of the industry, business leaders are quite rightly making sure that they are identifying and embracing new opportunities.

“Staying agile and being ambitious is vital if SMEs in Ireland are to capitalise on market changes. Technology is central to this in that companies needs to invest in the right tools which will have a real and positive impact on their bottom line. Those that haven’t already could find themselves being left behind.” 

The research polled 1,608 SME leaders across Europe, including Ireland. The survey was commissioned by Ricoh Europe and carried out by Censuswide.

Find out more at www.ricoh-europe.com/thoughtleadership.

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).


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For further information, please contact: Ricoh Ireland
Barry Chapman (Comit Communications for Ricoh Ireland)
Tel: + 353 86 6082031
E-mail: bchapman@comit.ie
Homepage: www.ricoh.ie
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