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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

Cookie policy

How do we use cookies?
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site

What are cookies and how do they work?
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you.  Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this.  However, you will not be able to take full advantage of our website if you do so.  Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.  Although they do identify a user's computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

What sort of cookies do we use?
We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate purposes to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

 

Where can you find more information about the cookies that we use?
More information about the cookies we use can be found here: 

The following list of cookies are those used on the Website which we have identified as being strictly necessary cookies:  

  • ASPNET_SessionId
  • .ASPXAUTH
  • Esparto session

 The following list of cookies are those used on our Website which we have identified as being functionality cookies:
  • Username and password
  • Auto-Login Credential Cookie
  • BCSI-CSAC1102EC
  • eService English
  • JSESSIONID
  • eSupportUserName
  • CF4EMPWD
  • CF4EMUSER

The following list of cookies are those used on our Website which we have identified as being targeting/interest based and sharing cookies: 
  • Google Analytics
  • TRACKING_HELPER
  • Search keyword capture
  • mf_[session]
  • mf_user


When do our cookies expire?    
Except for essential cookies, all cookies used on our site will expire after an appropriate period of time, which may vary according to the type of cookie.

How do you disable cookies?     
The effect of disabling cookies depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on our sites.  If you disable all cookies, you will be unable to complete a purchase on our sites.  See below for details of how to use common types of browser to disable cookies.

Disabling cookies in Internet Explorer    
Internet Explorer:
1. Choose the menu “tools” then “Internet Options” 

2. Click on the “privacy” tab
3. Select the setting the appropriate setting

Disabling cookies in Google Chrome       
Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”

Disabling cookies in Safari            
Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

Disabling cookies in Firefox         
Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

Disabling cookies in Opera          
Opera 6.0 and subsequent:
1. Choose the menu Files”> “Preferences”
2. Privacy

Other help we may provide
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.
How to get help
If you would like further information about our use of cookies, please contact us:

Ricoh Ireland
Head Office
160 Airside Business Park
Swords
Co. Dublin
Tel: +353 (01) 8953900
dataprotection@ricoh.co.uk

If you have any concerns about our use of cookies you may contact the Data Protection Commissioner. The Data Protection Commissioner’s contact details are as follows:
Office of the Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois
R32 AP23
Ireland.
Phone: +353 (0761) 104 800 
Email: info@dataprotection.ie