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Global Professional Services Business

Like many large corporates, one of the world’s leading business service organisations wanted to make operations more efficient, more cost effective and more flexible. It decided to bring in a Ricoh Business Process Outsourcing service which has seen a transformation to more agile and efficient processes, a more productive workforce and an overall cost reduction of around 30 percent a year.

  • Challenge: Customer Engagement, Digital workflows and processes, Flexible working, Information Security, Governance and compliance, Business Sustainability
  • Industry: Financial Services
  • Business size: Large business
  • Service Line: Business Process Services

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