Being able to search for and find customer information is critical because by law Merlin must comply with auditing and money laundering regulations.

Merlin Car Auctions, one of Ireland's leading auction houses, was struggling to control paperwork needed for buying and selling vehicles. With a simple Ricoh document management solution, it has improved accuracy and made the process faster, less time-consuming and more cost effective.

"The Ricoh solution has been a no-brainer for Merlin because it saves us time, money, increases productivity and makes document retrieval more accurate. It is an integral part of our document management capability, making it fast and seamless. We don’t have to worry about it anymore because there are no issues, it just works effectively all the time." 

Patrick O’Reilly, Director, Merlin Car Auctions