homeback to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover all our business solutions
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover all our Digital Workspace solutions
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover all our Cloud & Infrastructure solutions
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover all Digital Experience solutions
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

UK and Irish employers miss the opportunity to automate processes for hybrid work

Only 8% of office workers have access to automation tools to streamline their workflows

Ricoh Europe, Wednesday 27 April 2022 – New research released today suggests employers are not taking the opportunity to automate workflows and upgrade office spaces as part of their hybrid work strategies – despite employee calls to digitalise manual processes. 

The research, conducted by Opinium for Ricoh Europe, polled 500 office workers in the UK and Ireland. It found that most UK and Irish employees now believe that digitalising processes improves their work, as admin-heavy workloads, lack of office booking systems, and inadequate workflow technology hamper employee experience. 

Currently, only 8% of office workers have access to workflow automation tools, while 53% report no change in their company’s investment in tools to automate tasks or processes over the past year. That’s despite the majority (65%) saying automating processes makes their work better – a shift from more skeptical attitudes to workplace digitalisation, pre-pandemic. 

Hybrid work represents a major opportunity for employers to improve the employee experience and productivity by automating laborious and mundane tasks and processes. But they risk missing out if they fail to embrace the tools and procedures that can make hybrid working a success and meet employee needs.

Nearly half of workers (48%) say they would be more productive if their administrative burden wasn’t so high. Yet, 46% are confused by the number of technology platforms they are expected to use, saying these additional tools actually increase their workload, rather than streamline it. This highlights the need for employers to take a consultative approach when considering the technology and systems that are best for their people. Platform overload could soon frustrate talent and lead them to look for opportunities elsewhere. 

With employers trying to encourage workers back to the office, establishing processes to make this transition easy is vital. However, half of UK and Irish office workers (49%) think there hasn’t been a change in the amount invested in desk and room booking systems. As many businesses look to downsize their office footprint, a lack of, or convoluted process for, desk booking could mean workers arrive at the office without an adequate workspace. This naturally contributes to creating a poor experience and a disincentive to return to the physical workplace. 

Nicola Downing, CEO, Ricoh Europe, says: “Gone are the days where employees felt concerned about their roles being ‘replaced’ by automation. The value of technology and automation, when implemented effectively, is widely seen to free up time to work on more valuable activities. Ultimately, if employers fail to weave automation into their long-term hybrid working strategies, they could be missing an important opportunity to improve operations while boosting morale and productivity across the entire workforce.” 

For more information visit www.ricoh.co.uk

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communication services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).

For further information, please visit ricoh.ie.

For further information, please contact:
Ricoh Ireland
Laura Barry
Tel: +353 1 895 3900
E-mail: laura.barry@ricoh.ie

Read our insights at: insights.ricoh.ie
Homepage: www.ricoh.ie
Follow us on Twitter: www.twitter.com/ricohireland
Connect with us on LinkedIn: https://www.linkedin.com/company/ricoh-ireland-limited
Visit the Ricoh media centre at: https://www.ricoh.ie/news-events/news/index.html