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Notice on Microsoft Windows Print Spooler Vulnerability
07.07.2021

Notice on Microsoft Windows Print Spooler Vulnerability

July 7, 2021 - Ricoh is aware of the security vulnerability, commonly called "Print Nightmare," registered as CVE-2021-34527 and published by Microsoft (link) on July 1, 2021.

The vulnerability allows remote code execution by a standard Microsoft Active Domain user by exploiting vulnerabilities in the print spooler process used by all Microsoft operating systems. Ricoh print drivers are not directly affected by this vulnerability, however, because print drivers for Microsoft Windows operating systems make use of the printer spooler process, any potential mitigation might affect the ability to print or otherwise properly use print drivers.
The security and integrity of our customer's data and devices is of the utmost importance to Ricoh. In the light of Microsoft releasing security updates as of July 6, we advise our customers to refer to the Microsoft advisory page.
A further vulnerability related to the print spooler process (registered under CVE-2021-34481) has been confirmed by Microsoft. Again, we advise our customers to refer to the Microsoft advisory page.
Please note that a closely related vulnerability (registered under CVE-2021-1675) has been patched by Microsoft recently (link).
Updates will be provided as more information becomes available.

|About Ricoh|

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.

Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2023, Ricoh Group had worldwide sales of 2,134 billion yen (approx. 16.0 billion USD).

It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. 

For further information, please visit www.ricoh.com

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