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Notice on Microsoft Windows Print Spooler Vulnerability

July 7, 2021 - Ricoh is aware of the security vulnerability, commonly called "Print Nightmare," registered as CVE-2021-34527 and published by Microsoft (link) on July 1, 2021.

The vulnerability allows remote code execution by a standard Microsoft Active Domain user by exploiting vulnerabilities in the print spooler process used by all Microsoft operating systems. Ricoh print drivers are not directly affected by this vulnerability, however, because print drivers for Microsoft Windows operating systems make use of the printer spooler process, any potential mitigation might affect the ability to print or otherwise properly use print drivers.

The security and integrity of our customer's data and devices is of the utmost importance to Ricoh. In the light of Microsoft releasing security updates as of July 6, we advise our customers to refer to the Microsoft advisory page.

A further vulnerability related to the print spooler process (registered under CVE-2021-34481) has been confirmed by Microsoft. Again, we advise our customers to refer to the Microsoft advisory page.

Please note that a closely related vulnerability (registered under CVE-2021-1675) has been patched by Microsoft recently (link).

Updates will be provided as more information becomes available.

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communication services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).

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For further information, please contact:
Ricoh Ireland
Laura Barry
Tel: +353 1 895 3900
E-mail: laura.barry@ricoh.ie

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