IMPORTANT PRODUCT SAFETY INFORMATION MP C2003, MP C2503, MP C3003, MP C3503, MP C4503, MP C5503, MP C6003 series
Ricoh Company, Ltd. and its subsidiaries (“Ricoh”)would like to inform customers that two isolated incidents of overheating have occurred on one model of the multi-function color printer series (listed above) manufactured prior to May 2014. Ricoh immediately took steps and after a thorough investigation, Ricoh determined that, in very rare cases, certain internal electrical components are at risk of overheating and present a potential fire hazard.
|About Ricoh|
Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.
Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2023, Ricoh Group had worldwide sales of 2,134 billion yen (approx. 16.0 billion USD).
It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.
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