CASE STUDY
Bizquip achieves long-term growth and service excellence through Ricoh partnership
Company:
Founded in 1984 by Jim Leyden, Dublin-based Bizquip is one of Ireland’s leading workplace solution specialists. Now a second-generation family business run by Michelle and James Leyden, it has grown into one of the top three workplace service providers in Ireland. Bizquip supports SME and enterprise clients across multiple sectors, offering commercial interiors, workplace technology, and supplies.
Challenge:
For businesses to establish, build, and maintain a reputation for excellent solutions and services, collaboration with other organisations is critical. Bizquip exemplifies this through its long-standing partnership with Ricoh, which began in 1984 and continues to thrive today. The business serves a wide range of clients across legal, financial, technology, property, and public sectors, delivering high-quality solutions and services.
Solution and benefits:
As Ricoh’s largest reseller in Ireland, Bizquip provides a range of office and production print solutions, supported by a 19-strong technical team. Its services extend from hardware and consumables to software solutions, including DocuWare. Access to Ricoh’s global expertise and sustainability-driven technology allows Bizquip to deliver seamless, high-quality solutions, helping customers across Ireland and beyond improve efficiency and achieve digital transformation.
“Bizquip started in partnership with Ricoh 40 years ago and it is just as important now as it was then. Whether it is the hardware or software products we pass on to our clients or that direct, instant contact, the value of the Ricoh partnership is essential for delivering a high level of service to clients. Of course, issues and problems happen, but I never want to be in a position where I can’t explain to a client why or offer a solution and with Ricoh that does not happen.”
James Leydon
Workplace Technology Director
