The Economist Intelligence Unit
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CASE STUDY

High-quality, cost-effective print runs

Ricoh outsourced service cuts costs by 20% and helps The Economist Group maintain brand reputation

Despite electronic information dissemination, many of the EIU’s customers still need business intelligence reports in print format. Using Ricoh’s outsourced service, the EIU has cut print costs by 20 percent and maintained the high quality of its country reports, even for production print runs as small as 10 copies.




“EIU customers rely on the business intelligence we provide to make key business decisions, so it’s important that they get our country reports on time and presented to a clean, clear and high-quality standard. The Ricoh outsourced service delivers that, but it does it in an efficient, cost effective, highly responsive and flexible way.”


Gareth Owen, Production Manager, The Economist Intelligence Unit




Summary

  • Challenge: Governance and compliance, Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services

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