HomeBack to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover all our business solutions
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover all our Digital Workspace solutions
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover our BPM solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover all our Cloud & Infrastructure solutions
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover all Digital Experience solutions
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview

Citizen Communication Management

Government departments need to communicate with citizens in countless ways every day, whether it’s to send out reminders, distribute information or issue invoices. Paper-based communications are costly in terms of material expense and time, and much of the public is ready to make the switch to digital.

Ricoh’s Citizen Communication Management service helps government departments transform the way they communicate. Together we will establish workflow processes and technology solutions that allow citizens to receive documents in their preferred format through their communication channel of choice.

We can also assume responsibility for your paper-based documents and will scan and archive your existing paperwork. We will then implement technology to allow you to easily digitise all future documentation yourself, allowing for both easier access to information and enhanced security.

All data gathered and communications are available to the department 24/7 in the secure Ricoh cloud. Our Level 3 data centres include multi-layer security and disaster recovery options, making it a highly secure and dependable environment to process and store confidential data.


Key features & benefits

Ricoh Citizen Communication Services help government departments communicate in an efficient, cost-effective way.

With our extensive experience working with governments, we’re aware that every situation has its own requirements and take a consultative approach to establish the solution structure that best suits your needs.

Our services can help you:

  • Digitise and archive your paper-based communications
  • Tailor the format of communications to each recipient’s preference
  • Provide enhanced security for citizens’ private information
  • Transition communications to digital formats at a realistic pace
  • Improve efficiencies through classification of data
  • Reduce postage and stationery costs

Related services