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CASE STUDY

St Thomas’ Hospital improves emergency patient record handling with Ricoh healthcare service

Accelerates Processes and Enhances Accuracy at St Thomas' Hospital

St Thomas‘ Hospital in central London has one of the busiest Emergency departments in the NHS with around 140,000 patients every year. But key parts of patient record handling were still manual and slow. After bringing in a Ricoh Healthcare Solution the patient pathway from admission to discharge has been sped up and made more efficient, and the risk of record-keeping errors significantly reduced.

Summary

  • Challenge: Digital workflows and processes, Information Security
  • Industry: Healthcare
  • Business size: Large business
  • Service Line: Managed Document Services

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