Adur & Worthing Councils
Adur & Worthing Councils

CASE STUDY

Ricoh IT Service transforms local authority ability to deliver shared services and improve best value

Enhancing Efficiency and Sustainability with Ricoh IT Service

Adur & Worthing Councils typify local government efforts to combine resources and provide shared services and best value to the communities they serve. The Councils have used a Ricoh IT Service to transform the way they provide ICT services. The virtual desktop environment infrastructure solution developed by Ricoh - in three months instead of six - has reduced costs and is expected to pay for itself in two years; and has made it easier, quicker and more environmentally friendly to deploy shared ICT services.




“The Ricoh VDI solution means we are far more reactive and able to meet the business requirement better. It is critical to Adur & Worthing because it needed to change the way it used ICT in order to continue to deliver high quality services to the public. ICT is the key delivery platform to achieve versatility and adaptability in the way staff work and the way Councils utilise real estate. If the ICT doesn’t work then we can’t do it.”


Mark Gawley, ICT Technical Services Manager, CenSus, Adur & Worthing Councils ICT service




Summary

  • Challenge: Business Sustainability, Digital workflows and processes, Flexible working
  • Industry: Public Sector
  • Business size: Large business
  • Service Line: IT Services

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