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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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digital workspace
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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business process management solutions and services
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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cloud solutions and IT infrastructure services
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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cybersecurity strategy, services and solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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digital customer experience
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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office printer
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
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Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Ricoh positioned in the 2021 Gartner Magic Quadrant for Managed Workplace Services, Europe

Gartner evaluated 16 leading providers of innovative managed workplace services and positioned Ricoh in the 2019 Magic Quadrant for Managed Workplace Services, Europe.

We believe our positioning highlights Ricoh’s strengths in providing a comprehensive set of products and services to accelerate change and transform the employee experience, delivered through investment in relevant skills and an enhanced partnership ecosystem.


“Our position in the Magic Quadrant reflects our commitment to transforming workplace experiences, driven by the expertise of our 7000-strong team of Workplace IT experts worldwide. Our end-to-end solution delivers change for a broad range of organisations and user personas. We focus on helping customers with today’s workplace challenges, including managing different ecosystems, adapting to changing workstyles and the explosion of devices and applications. We were delighted with the feedback we received from these customers as part of the evaluation process.”

Alberto Mariani, Vice President, Office Services, Ricoh Europe.





Download your complimentary copy of the 2019 Gartner Magic Quadrant to explore Gartner’s expert view on the market and learn what the report says about Ricoh.

Our Managed Workplace Service capability is supporting and enabling businesses across Europe to work smarter through the deployment of a modern workplace. Our own research shows that:

✔ Our customers praise Ricoh for our high quality of service, flexibility and our ability to understand and adapt to any customer requirements.

✔ Our customers also report high levels of satisfaction with our workplace analytics, contextualization of knowledge and walk-up support services.

✔ Our flexible approach enables us to serve businesses of all sizes.

✔ Our comprehensive offering now covers service desk, kiosks, field engineering, mobile device management, intelligent service automation, cloud collaboration, knowledge portals, VDI, DaaS and smart lockers.





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Gartner Magic Quadrant for Managed Workplace Services, Europe, David Groombridge, Claudio Da Rold, Daniel Barros, Alexandra Chavez and Katja Ruud, February 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.