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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Mailroom

Mailrooms in large organisations are often cost centres that require significant labour investment to run smoothly. Ricoh’s Mailroom as a Managed Service can take this entire process off your hands.

Whether you’re looking for a partner to handle the sorting and distribution of your physical mail, or wish to automate and digitise your inbound mail processes, we create tailored solutions to help you manage your mail on your own premises.

Here are a few of the ways we can help with your manual processes:

  • Sort your incoming mail and drop it off at relevant desks or drop points
  • Collect and deliver or receive and sign for mail and couriered packages
  • Screening and management of mail, including junk and mystery mail


Introducing the digital mailroom

We can also help you digitise your mailroom for increased document control and more efficient delivery. Mail is scanned at the point of arrival and digitally distributed to the relevant recipients. At the same time, relevant documents are indexed and archived for easy retrieval and referencing when needed.

Our digital mailroom services include:

  • Scanning of mail as it arrives and electronic distribution to recipients
  • Multi-channel digital delivery
  • Indexing and archiving of relevant documents according to your retention policy

Key features & benefits

With Ricoh’s Mailroom as a Managed Service you’re assured that your internal mailroom will run smoothly and efficiently.

The service is managed from your premises as an in-house department, and enables you to:

  • Cut down on internal mail management administration time
  • Save time and money employing and managing mailroom staff
  • Increase mailroom efficiency with a dedicated service that employs mailroom best practices

In addition, our digital mailroom service provides:

  • Easier management and increased control of your documents
  • Lowered risk of mail being misplaced due to human error
  • Seamless integration of mail into your document management process        

Related services

  • Print as a Managed Service

    Print

    A full range of fast turnaround, high quality print services delivered on-site at your premises.

  • Digital and Offset Print

    Digital and Offset Print

    A tailored suite of services for all your high volume printing, specialised output and document management needs.

  • Scanning and Archiving as a Managed Service

    Scanning and Archiving

    Make the move to digital workflows and gain easy access to your documents.