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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Key personnel

We invite you to meet some of the faces behind our success.

Our people

David Mills

David Mills

Chief Executive Officer - Ricoh Europe and Corporate Vice President - Ricoh

Ricoh Europe Board Member 

David is the Chief Executive Officer at Ricoh Europe and Chairman of the Board. He is responsible for the overall performance and strategic direction of Ricoh subsidiaries across Europe, Middle East and Africa. He joined the Ricoh Group in 2008, having held several senior roles within the industry, including President of European operations at IKON. He then became the Managing Director of Ricoh UK, before joining the Ricoh Europe Board as Executive Vice President, and then Chief Operating Officer. He became CEO of Ricoh Europe and Corporate Vice President of Ricoh Company, Ltd in April 2014. David holds a BA (Hons) degree in Economics from the University of Hull. He lives with his wife in Oxted, Surrey in the UK. He has two sons and one granddaughter.

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Nicola Downing

Nicola Downing

Chief Operating Officer - Ricoh Europe

Ricoh Europe Board Member 

Nicola is the Chief Operating Officer at Ricoh Europe and member of the Board. She is responsible for the company’s operations with all Ricoh subsidiaries across Europe, Middle East and Africa reporting to her. Nicola previously held the role of Chief Financial Officer at Ricoh Europe; where she was responsible for all support functions across Ricoh EMEA, including Finance, IT, Legal, Tax, Treasury, Procurement, Process Governance, Ricoh’s EMEA Shared Service Centres and Ricoh Capital, the EMEA captive leasing business.  Nicola joined the Ricoh group in 2005 and was previously at Tesco Stores Plc where she was responsible for advising on legal issues arising from IT procurement. Prior to that, Nicola worked at Berwin Leighton Paisner as an IT lawyer.  Nicola holds a Bachelor of Laws (LLB) degree from University College London and is a qualified solicitor. She currently lives in St Albans, UK, with her husband and son. 

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Tim Stuart

Tim Stuart

Chief Financial Officer - Ricoh Europe

Ricoh Europe Board Member  

Tim is the Chief Financial Officer at Ricoh Europe and member of the Board. He is responsible for Finance, Tax, Treasury and Ricoh Capital, the EMEA leasing business. Tim joined Ricoh in September 2016 having previously held senior finance positions at two FTSE 100 listed companies (Informa Plc and Whitbread Plc). Prior to that, he spent 13 years in audit practice, with 10 years at KPMG. Tim qualified as a Chartered Accountant with Baker Tilly. Tim holds a Bachelor of Science (BSc) degree in Mathematics from the University of Reading. Tim’s hobbies include football and golf. He lives with his wife in the Chilterns.

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Peter Williams

Peter Williams

General Manager, Commercial Printing and Industrial Printing Business Groups - Ricoh

Ricoh Europe Board Member  

Peter is a member of the Ricoh Europe Board and heads up Ricoh’s global Commercial and Industrial Printing business. He is responsible for Ricoh’s long-term strategy to become a leader in the Commercial and Industrial Printing market. In 2009, he established the European Production Printing Business Group (now part of the Commercial and Industrial Printing business) and launched Ricoh’s European Production Printing Innovation Centre. Peter’s current focus is building the Ricoh brand in the corporate and commercial printing markets, as well as developing the production printing sales and support infrastructure across all European operations. In addition, Peter is responsible for Ricoh’s Additive Manufacturing strategy in the EMEA region, the Business Process Services, and Service and Annuity lines of business, and the European Technology Centre, which brings customer-driven innovation to Ricoh both regionally and globally. Peter was formerly CEO of Infotec Europe where he was responsible for European operations across all business units. Prior to joining Infotec (previously Danka) in 2001, he held a number of senior management positions at Anacomp, Inc., a publicly held imaging solutions and service company based in San Diego, USA. In the role of Executive Vice President at Anacomp Europe, he led the company’s transition from a hardware, supplies and maintenance provider, to a document service-based business. Peter was born in Liverpool (UK), and holds a PhD in Physics, specialising in soft ferromagnetic alloys, from Sheffield University (UK). In his spare time he enjoys watching Liverpool FC, jogging, golf, skiing and sailing.

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Tina Smith

Tina Smith

Senior Vice President, Corporate Services - Ricoh Europe

Tina is the Senior Vice President of Corporate Services at Ricoh Europe. She is responsible for the company’s business support functions across 23 Ricoh subsidiaries in the EMEA region. Her remit includes IT, shared services, process governance, legal and procurement, as well as responsibility for strategic areas such as pensions and facilities at the Ricoh Europe Head Office. She holds positions on a number of Boards across the Ricoh Group. Tina joined the Ricoh Group in 2006 as a lawyer before being promoted to Regional Legal Director, Group Legal Director and most recently Vice President EMEA Legal. Prior to Ricoh she was a commercial lawyer for British Airways. Tina holds a Bachelor of Laws (LLB) degree from King’s College, University of London and is also an alumni of the University of Cambridge. She currently resides in North London, where she lives with her husband and two sons.

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Edward Gower-Isaac

Edward Gower-Isaac

Vice President and General Manager, Business Process Services - Ricoh Europe

Edward Gower-Isaac joined Ricoh Europe in November 2014 as Vice President and General Manager, Business Process Services (BPS). He is responsible for further developing Ricoh’s customer-centric BPS solutions to support paper to digital migration and optimise document-intensive business processes. He has more than 20 years' experience in the technology and outsourcing industries. Edward is based in the UK out of Ricoh Europe’s London office.

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Mike Irvine

Mike Irvine

Vice President and General Manager, Software and European Programme Management - Ricoh Europe

Mike leads Ricoh’s European Software and Programme Management functions. He is responsible for developing and delivering the Ricoh Europe’s strategy for Office Print software.  Additionally, he is also leads the European Programme Management Office for managing the delivery of programmes / projects to Ricoh’s Major Account Customers.

Mike’s career has been focused on helping organisations in all major industry sectors to improve their business processes and operations. Prior to joining Ricoh, he worked for a major UK shipbuilding and engineering company and later with service providers and solutions integrators.  Mike is a Chartered Engineer, Chartered IT Professional and Fellow of the British Computer Society.

Mike has worked in IT and solutions for more than 30 years.

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Global board

Find out about the members of the Global Ricoh Board - the Board of Directors, Audit and Supervisory Board and Corporate Vice Presidents.

Global board