Business and Professional Services

Project Management underpins everything we do, from implementation to on-going account management. We focus on understanding your business from the inside out to ensure that we always meet your business requirements and exceed your expected quality standards.

Our Project Managers ensure that you see benefits delivered on-time and within budget. Our partnership approach gives you a single, reliable point of contact that truly understands your business.

With one of the largest field based service teams in Europe, we ensure that products are delivered, configured and installed quickly and discretely, so you can take advantage of your new document environment from Day One.

We take full responsibility for the installation and configuration of our products to your exact requirements. We even handle all logistics and relocations, plus the removal and recycling of all packaging in accordance with European environmental regulations.

Remote and on-site support services ensure that your products are kept in optimum condition, maximising the availability of your document solutions to the highest standard, so you can focus on your core business.

Our extensive range of services includes web-based, telephone and on-site support, to keep your document environment up and running. We can also supply permanent on-site personnel to protect mission-critical applications. Whatever services you need, we can help ensure maximum productivity at all times.

Your employees need to know how to use our products efficiently so they can focus on their daily activities. We train End-Users, Key Operators, Administrators and IT Personnel to thoroughly understand our products and how they can improve document workflow. We focus on helping your employees achieve maximum productivity, which in turn reduces Total Cost of Ownership.

From short on-site programmes to tailored or intensive courses, we will empower your employees to make full use of product functionality. This means you can be sure that products are being used effectively across your organisation.