Desktop Support

As a world-leading manufacturer of innovative office solutions, Ricoh is expertly placed to maintain and manage your business’s IT infrastructure.

Overview

Support designed around your business needs

Your IT hardware is one of your biggest business investments, so it makes sense to ensure your technology is maintained and managed to the highest standards. Ricoh’s technical experts can provide ongoing support for a wide range of IT equipment, from all leading manufacturers.

Our Desktop Support service provides maintenance and management of hardware, including:

• Servers

• Desktop and laptop PCs

• EPOS equipment

• Peripherals

• Communication hardware

We’ll work with you to define a service level that meets your requirements. Support can be provided 24/7 and we can also provide permanent, on-site maintenance technicians, should you need them.  Our experience and technical expertise means you can trust us to resolve any problems as quickly as possible, ensuring high availability of your systems.